Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Pallet Returns
AB
B2B Return Authorization
Request an RMA for pallet returns
Company
Contact
Items
Review
Company Information
Company name is required
Address is required
City is required
State is required
ZIP is required
Point of Contact
Contact name is required
Valid email is required
Phone number is required
Items to Return
Please provide your return items using one of the following options:
- Fill out the form below
- Download, fill out, and attach the return form
- Attach your own PDF or Excel file that includes a summary of the returned items
Item #1
Please add at least one item with SKU, quantity, and reason
Order Information
File Attachments (Optional)
Additional Notes
Review Your Request
What Happens Next
After submission, you'll receive an RMA number. Use this number when arranging your LTL shipment to our Twinsburg, OH facility.
✓
RMA Request Submitted
Your RMA has been recorded in our system.
Your RMA Number
📦 Ship To Address
Please arrange LTL shipment to the following address. Include the RMA number on all boxes.
Once you've arranged shipping, click above to provide your PRO number
📦 Ship To
PRO number and carrier are required
✓
Shipping Information Received
Your RMA has been updated with shipping details.
What's Next
Our warehouse team has been notified. You'll receive an email once your return is received and inspected.
Invalid password
Enter